Frequently Asked Questions
GENERAL
Q : What is the property classification?
A : Villa Seminyak Estate & Spa awaits you with a combination of traditional and tropical private villas, explores the components of style and space to create a new standard of accommodation. There are 7 accommodation categories designed to cater to all the leisure requirements of the international traveler.
Q : What are the facilities in the Villas?
A : Own private swimming pool for each Villas, except lagoon villas
Restaurant
A split-level restaurant environment set against a lagoon backdrop is available for all-day dining serving and extensive menu of international, Asian and Balinese specialties.
Spa Villas
A total of 10 luxurious double spa villas are available for a wide range of indulging body and beauty treatments
Q : Peak periods at the hotel?
A : Peak periods are in July, August, September, Christmas, New Year.
Q : Distance and costs to travel from Airport, Bus Terminal, Shopping Centre, Tourist Attractions?
A : 5 km from airport. Airport transfers available at USD 25 ++/car/ trip maximum 5 pax /car
Located in the heart of Seminyak's famed shopping district including, arts and crafts, clothing, silver jewellery, major shopping mall, surf wear and accessories.
VILLAS ACCOMMODATION
Q : What are the villa categories types?
A : Lagoon Villas, Jacuzzi Villa, Deluxe Pool Villa, Royal Villa, Executive Suite, Presidential Suite, Grand Deluxe One Bedroom Pool Villas.
Q : How many villas are there per villa type?
A : Honeymoon Villa : 10 villas
President Suite : 2 suites
Executive Suite : 3 suites
Royal Villa : 10 villas
Lagoon Villa : 14 villas
Jacuzzi villa : 9 villas
Deluxe Pool Villa : 6 villas
Q : What are the differences amongst the room types?
A : Grand Deluxe One Bedroom Pool Villa
"Grand Deluxe One Bedroom Pool villa" is newly opened on each a 200 sqm peace of land in a contemporary style villa attributes. Each villa is set within its own extra king size bedroom integrated with living and dinning room, 4 X 8 meter private swimming pool, oversize bathroom and fully equipped kitchenette.
Presidential Suite
A large tropical garden environment is the setting for our most luxurious accommodation type that has been designed to provide an exceptional vacation experience.
Executive Suite
A private entrance leads into an extensive green garden compound that allows families to experience the delights of tropical Balinese living.
Royal Villa
A refreshing villa type styled as a traditional rice barn with a natural thatched roof.
Lagoon Villa
This is a unique split-level accommodation choice with direct access to a lagoon swimming pool. Ideal for couples, the Lagoon Villa provides a simple living experience within a truly tropical environment.
Jacuzzi villa
This unique villa is the only one of its kind and caters to the needs and activities of the travelling family.
Deluxe Pool Villa
This stylish two-bedroom villa is the ideal family retreat set within a lush garden compound with private swimming pool.
Q : What are the facilities in the Villas?
A : Living room, Fully equipped kitchen, Air conditioner, Television, Satelite Channel, IDD telephone, Safe deposit box, Hot & cold water, Yukata & slipper, Hair dryer, Mineral water.
Q : How many villas with pool?
A : All Villas Are own private swimming pool, except Lagoon Villas
RESERVATIONS :
Q : How can I make a reservation?
A : You can make your reservation through this hotel's website by using the 'Online Booking' form on the top right of this page or you can contact us by phone or email.
Q : Can I book multiple rooms with one reservation?
A : Yes
Q : Do I need to set up an account before I can make any reservations?
A : No
Q : What is the check in and check out time?
A : Check in time is 15:00 hrs (subject to room availability) and Check out time is 12:00 hrs.
Q : Can I check-in early? Can I check-out late?
A : Yes, subject to room availability and with charges.
Q : Is it necessary for me to provide my credit card details during the reservation process?
A : Yes, in order to guarantee your room reservation. The card will only be charged in the event of last minute cancellation and no show
Q : Is your website secured?
A : Yes
Q : Which credit cards can be used to guarantee a reservation?
A : Visa, Mastercard and American Express
Q : How do I change or cancel the reservation I made on-line?
A : You can use the link at the 'Online Booking' form on the top right of this page or you can contact us by phone or email.
Q : What is the cancellation policy?
A : A penalty of cancellation will be applied for any cancellation as indicated during making reservation.
